NAPO2021 Annual Conference
2-4 This Is Scary: Embracing Discomfort to Help You and Your Clients Succeed

2-4: This is Scary: Embracing Discomfort to Help You and Your Clients Succeed

Sara Skillen, CPO 

Mind & Behavior


Working with our own fears as well as the fears of our clients is key to successful outcomes, and this session addresses the worry and apprehension that clients often feel (but frequently push aside) about organizing.

During this session, we’ll engage interactively, examine client case studies and feedback, and share ways we can all learn and grow by embracing discomfort. You’ll walk away with actionable steps to increase your connection, ease, and effectiveness with clients.

Session Objectives:
- Understand how a relationship to fear and discomfort affects organizing success
- Identify uncomfortable goals to experiment with
- Increase awareness of language and approaches that either encourage, or shut down organizing progress
- Embrace challenges that deepen authentic understanding and support of our clients


Sara Skillen, CPO

Sara Skillen, CPO, COC, is the owner of SkillSet Coaching & Organizing, a professional organizing and ADHD/productivity coaching business serving the Greater Nashville, TN area. With her background in music, education, and the legal world, Sara has always been intrigued by the ways surroundings can affect work and productivity. As a result, she was inspired to found her company in 2012, helping overwhelmed people from all walks of life manage their stuff, their time, and their tasks.

Sara is a Certified Professional Organizer (CPO), Certified Organizer Coach (COC), and an Evernote Certified Consultant. She’s been a member of NAPO since 2012, has served as chair of the NAPO Awards & Recognition Committee, and currently serves as the President of the Nashville chapter. An active writer and speaker, Sara’s tips and ideas have appeared in Glass Door, Entrepreneur, Angie’s List Experts, and New Focus Magazine, as well as her blog “The Stuff Behind The Stuff.” She has presented empowerment sessions at the SURVIVORville events (for women cancer survivors) in 2013, 2014, and 2017, and was selected as one of the Top 7 Home Organizers in Nashville by




© 2015-20 National Association of Productivity and Organizing Professionals. All rights reserved.