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All international attendees are invited to attend this highly interactive exchange of ideas led by NAPO International Liaison, Barry Izsak, CPO. You will meet NAPO leadership and get to know international attendees from around
the world as they share the successes and challenges they have experienced in bringing our profession to their respective countries.
Not only will you learn how to maximize your conference experience, you will also learn how to leverage the benefits of your NAPO membership.
A group picture will be taken of all international attendees in attendance that can be used on social media as well as in your own press releases to gain publicity after you return to your country.
Whether you are a first-time conference attendee or a veteran in the profession, all international attendees are welcome and strongly encouraged to attend.
4:30 - 5:30 PM
CPO Meet Up
Location: Nomad at Marriott Marquis Chicago Join us for some casual mingling before the Kick-Off Cocktail Party. Share referrals, swap stories, and spark great conversations—it’s networking made fun!
4:30 - 5:30 PM
First-Time Attendee Orientation
5:15 PM - 7:00 PM
Summit Showcase
5:45 PM - 7:30 PM
Kickoff Cocktail Party
7:30 PM
Dinner on Your Own
*More details to come *Schedule subject to change
Wednesday, March 26
Wear Your NAPO Colors Day! Dress in your blues, greens and whites.
7:30 AM - 5:30 PM
Quiet Café & Registration Open
7:30 AM - 8:30 AM
Networking Breakfast
8:30 AM - 8:45 AM
Opening Remarks
8:45 AM - 10:15 AM
Main Stage Speaker Kathryn Janicek, CEO/Founder of Janicek Performance Group
Your Guide to Confident, Authentic Leadership
Authentic leadership starts with knowing who you are, what you bring to the table, and how to communicate it clearly and confidently. That's exactly what Kathryn Janicek, a renowned leadership strategist and executive coach, will
help us master:
How to pitch yourself and your services with confidence.
The secrets to becoming a magnetic leader who inspires action.
Tools to define your value and communicate it effectively.
Strategies to refine your message, attract clients, and grow your business.
The basics of having that important high stakes conversation.
This isn't just another talk-it's a roadmap to becoming the leader you were meant to be in your career and personal journey.
Learn the tips and tricks to quickly grow an online community and stand out from the crowd.
In this session, we will talk about the different social media platforms (including TikTok, YouTube, Facebook and Instagram), best practices for growth and easy ways to create consistent content for your business.
Get ready to take your business to the next level!
Understanding Estate Clear-Outs
Gain insight into the unique challenges and varying levels of intensity involved in estate clear-outs. Understand the nuances that make each project distinct and how to prepare for them.
Essential Skills for Success Learn the crucial skills required to effectively address the needs of estate clear-out projects, ensuring a smooth and efficient process from start to finish.
Adapting to Challenges
Discover how to adapt to logistical hurdles, manage complex personalities, and navigate the intricate details that contribute to a successful estate clear-out. Mastering these processes is key to executing
each step with confidence.
Referral-Generating Strategies
Explore proven strategies for attracting the right clients and building a network that will generate valuable referrals, helping you grow your business and reputation in the industry.
Slay the Fear Monster: Master Your Zone of Genius, Attract Your Dream Clients, and Build a Business That Thrives
Ever felt crippled by self-doubt, questioning your worth and potential? What if the key to unlocking your peak aptitude is just around the corner?
Fear is part of the human condition. It’s an innate response that’s impossible to avoid and stifles our ability to manifest our unique talents, diminishing our capacity to positively impact others. ‘Slaying
the Fear Monster’ is crucial for unlocking the gifts within each of us.
Melanie Summers takes audiences on a transformative and hilarious journey to conquer self-doubt and unleash their full potential. Drawing from her experiences as a former ballet dancer turned entrepreneur,
Melanie shares actionable tools and relatable, laugh-out-loud stories.
Get ready to embrace your quirks, tackle that pesky inner critic, and forge connections that spark motivation and success.
Audiences walk away fired up and armed with practical strategies to slay their fears. Get ready to laugh, learn, and leap into your potential!
Audience Takeaways:
Unleash Your Unique Superpowers: This is where we determine your Zone of Genius. Discover how embracing your quirks and individuality can set you apart and make you unforgettable in both personal and
professional realms.
Crush Self-Doubt: We'll discuss scientifically proven strategies to help you move beyond imposter syndrome for good. Learn powerful strategies to silence the inner critic, boost your self-confidence,
and transform self-doubt into self-belief.
Master Goal-Setting: We'll go through my signature 'Guiding Light' framework to ensure every decision you make in your business is the right one for you. We're going to set actionable goals
that lead to big wins, are aligned with a clear vision, and create lasting success.
Turn Setbacks into Comebacks: We'll work through scientifically proven strategies to change the way you view problem-solving. Gain insights on how to use failures and challenges as stepping stones to
build resilience and fuel your growth.
Build Your Dream Team: We'll take a quick assessment of your support systems. If you haven't found your tribe yet, you'll soon understand the importance of surrounding yourself with a supportive network
that elevates you, keeps you motivated, and helps you stay on track.
Are you ready to feel confident in your business finances and know exactly what to charge and what to track? Hi, I’m Corinne Morahan, founder of Grid + Glam, a Professional Organizing business based in Boston. I’m also a coach
for Professional Organizers, and I’m so excited to be talking all things Money.
As business owners, we wear a million hats, but one of the most intimidating hats can be managing our finances. Here’s what I’ve learned on my journey from Wall Street to building my own successful business: money isn’t here
to judge us; it’s here to empower us.
My session is designed to give you the confidence and tools to take charge of your finances. Together, we’ll dive into key metrics like revenue, profit margin, and cash flow, and I’ll show you how to set clear financial and
non-monetary goals that align with your vision and values. You’ll have an opportunity to work through your money blocks, reflect on your pricing, determine appropriate KPIs to track and how to track them. You’ll leave the
session with practical strategies and tools that will empower you to make informed decisions across your business.
I can’t wait to share this session with you—because when we step into our financial power, we don’t just change our businesses; we change the world. See you there!
While you are still active in your business, you can use writing to promote and expand your business, develop information products in your specialty, and develop passive income. Your writing can establish you as an expert in
your field through articles, social media posts, radio and TV interviews, and launch you as a speaking professional. Writing can take many forms, including articles, books, newsletters, special reports, columns, blog articles,
checklists, tip sheets, quizzes, action plans, etc.
In addition, writing can exercise your brain and improve your mental alertness and creativity. It can also lower stress, raise self-esteem, and become a cathartic experience, expelling unhealthy emotions and maintaining mental
health. If you start years before retirement, writing will help finance your retirement and provide a steady income. And if you enjoy writing, you can continue to write during your 80s and 90s, increasing longevity. Take
it from someone who has done and is doing just that.
Live and Work with Intention: Foundational Steps to Align Your Daily Activities with Your Goals and Priorities
Productivity isn’t just about checking boxes and getting things done, but about moving forward with purpose. Lori Vande Krol, Productivity Expert, will introduce the 5-step ProAction Process™ to live and work with intention.
Using valuable exercises and interaction, we will dive further into the first three foundational steps: 1. Create Your Personal Mission and Vision Statements, 2. Determine Your Long-Term Goals, and 3. Define Your Annual
Goals. You will gain a clearer understanding of your own goals and priorities and how they align with your daily tasks and activities. It may even transform the way you approach each day, each task, and, ultimately, your
life.
4:45 PM - 5:00 PM
Networking Break
5:00 PM - 5:30 PM
Backend Business Labs
Topic: Leveraging Basecamp to Manage Your Team & Scale Your Company
Curious how a project management tool like Basecamp can lead to growth and profitability? Join Liz as she shares some Basecamp basics as well as tips & tricks to get the most out of this app she's been successfully using since
2016. Highlights are how to set up a project to use for an organizing client, how to create robust to do list templates to reduce error and re-creating the wheel, and best practices for team communication. Plus q&a because
that's her favorite part! There's not much Liz doesn't know about using Basecamp and she knows that having systems and processes in place means your team knows what they are doing at all times (without you) and having a place
where information and tasks lives frees you up for the parts that create growth and profit.
After running my first exciting MaxSold sale in 2019, it took a couple years before I felt really confident in running an online auction. I did not have a background in sales or marketing and did not understand that there are collectors
and resellers out there looking for the interesting and sometimes average items found in our clients’ homes. You can skip the big learning curve by taking advantage of my experience in running over 120 MaxSold online auctions.
In this Backend Business Lab, you will learn the key elements to expect and many important nuggets that only experience can provide! We will review the main components of running a MaxSold sale: Preparation, Lotting, Cataloging,
Editing, and Purchase Pickups. I’ll share many essential insider tips to keep your buyers coming back over and over, including how to provide just the right amount of description detail, what photographs are essential, tools
you’ll want in your auction kit, supplies to keep you sane at your auction pickups, and how to keep your clients happy - it is their stuff after all! We’ll touch on some pitfalls and safeguards for each area so you can provide
a successful outcome.
If you have questions like “Will people actually pay me to do this?”, “Can I sell out of a storage unit?”, “How many helpers do I need at the pickup?”, “How long does this really take?” or “What is the ideal auction size?”, this
Lab is the place to ask. Come on by and you’ll be sold on MaxSold!
Topic: Apple Photos (Exploring the iOS18 Redesign)
Although Apple Photos has been completely redesigned with iOS18, most people feel confused and frustrated by the latest version on their iPhones and miss the old days before the update. In this Backend Lab, you’ll explore the new
interface, the latest features and yearn for the good old days no more. You'll discover how to search intelligently rather than scrolling endlessly to find your favorite before-and-after photos. You’ll learn how to customize
and reorder a host of new collection categories to show your photos exactly the way you want. You’ll see your favorite family photos combined in ways you haven’t seen before, allowing your family to see them with fresh eyes.
Come see the future Apple Photos is creating for you.
6:30 PM
Dine Arounds or Hang Around
Thursday, March 27
7:00 AM - 7:30 AM
Morning Reiki Session led by NAPO member, Shanley Ten Eyck
Join NAPO’s own Shanley Ten Eyck for a 30-minute morning Reiki session designed to help you relax, restore, and reconnect before a content-packed Summit day. Reiki is a gentle, non-invasive energy healing practice that promotes
relaxation and balances your body's energy. During this session, Shanley will guide you through a peaceful meditation experience where you can let go of stress, enhance your well-being, and feel more centered for the day ahead.
No prior experience with Reiki is necessary—just come as you are and enjoy the soothing benefits of this healing practice. Participants will be seated in chairs and can wear whatever clothing they are most comfortable in.
Want to see how AI can make designing in Canva faster and easier while also helping you run your business more efficiently? In this session, we’ll dive into some of Canva’s coolest AI features that can save you time, streamline
your workflow, and help you create polished visuals without the hassle. From marketing to client projects, these tools take the guesswork out of the process. I’ll walk you through what’s possible, share some fun tips, and
then open the floor for questions. Let’s explore how AI can level up your Canva game and make your business run smoother!
We all collect, accumulate, and inherit a lot of ‘stuff’ in our daily lives. Artifcts helps you keep track of what it is, why it matters, and what to do with it next, so you can declutter and organize the ‘stuff’ and the memories.
Join Heather Nickerson, Co-Founder & CEO of Artifcts for an in-depth look at how Artifcts is utilizing AI in a cutting-edge medical study in partnership with the University of Massachusetts Chan Medical School. Participate
in a hands and demo and learn how the art of Artifcting can help not only with decluttering and organizing, but also with brain health and brain health research, one object and one story at a time.
Peter Lazar is the inventory of Scanlily and an AI expert who has written and presented on the subject. In this Backend Business Lab, Peter Lazar will briefly review a couple dozen AI-related tools he uses that professional
organizers might find useful. These can help improve marketing, automate time-consuming tasks, and provide new services for their clients. Peter will also demonstrate Scanlily, his invention that helps professional
organizers quickly create inventories using AI and QR codes. He will end by sharing his vision for the future of AI in professional organizing, offering attendees a glimpse into the exciting possibilities that AI technologies
hold for the industry.
The Ten Types of Tools to Streamline Your Business Today
This presentation will teach you to simplify the process of identifying and implementing the right tools, services, and people when you need help most. We will expand on your current toolkit to save you time and bring joy back
to your work, all while streamlining your work processes and improving client outcomes. Attendees can expect to walk away with a list of categories of support as well as a criteria scorecard to assess future resources.
Unlock the potential for increased revenue and client satisfaction by incorporating custom closets into your business. Whether you're a professional organizer or a home services provider, expanding your offerings with custom
storage solutions can set you apart and drive profits.
This presentation provides a practical roadmap for integrating custom closet services into your existing business model. From working with suppliers and contractors to pricing strategies and project management, you'll gain
the tools needed to design closets that maximize space and appeal to clients. Whether you're looking to start small or scale up, this session offers actionable insights to help you succeed.
You'll learn how to leverage your expertise, increase revenue, and position yourself as a go-to provider for custom closet services, offering functional and stylish solutions for every home.
Don’t miss this opportunity to learn how custom storage solutions can transform spaces and elevate your business. Get ready to take your expertise to the next level!
Have you had a setback in your business? Do you struggle to find your voice at times? Or maybe you’re simply burnt out from the demanding pace of business? If so, you're not alone! We've all faced moments that can shake our
confidence. If you’re a high achieving leader, it’s bound to happen. But what if there's a way to turn these setbacks into stepping stones? Your setbacks don’t have to define you ... they can refine you! In this session,
you’ll explore how to tap into your inner strength, level up your energy and manage stress like a pro. By the end of the session, you’ll feel empowered, inspired, and ready to thrive, no matter what life throws your way!
Let Nicole show you how to use her RISE strategies to: Bounce back with a visionary mindset. Build a practice of appreciation to celebrate your wins and create even more. Turn your challenges into breakthroughs. Participants
will:
Learn how to cultivate a visionary mindset that helps them bounce back from setbacks and navigate challenges with confidence.
Discover techniques for building a practice of appreciation, allowing them to celebrate their wins and foster a positive mindset that leads to greater success.
Explore strategies to transform challenges into breakthroughs, equipping them with tools to turn adversity into opportunities for growth.
11:15 AM - 12:45 PM
Annual Meeting & Awards Luncheon
More Than Pretty Boxes: Interview with Dr. Carrie Lane
Dr. Carrie Lane is Professor and Chair of American Studies at California State University, Fullerton, where she studies the changing nature of work in the United States. Her new book, More
Than Pretty Boxes: How the Rise of Professional Organizing Shows Us the Way We Work Isn't Working, is based on interviews with professional organizers, including NAPO's founders, as well as more than 100 hours working as an
unpaid organizing assistant. Her book explores the growing demand for organizing services and what draws so many people, especially women, to become organizers. She also uses organizing’s rise as a lens for thinking through
the nature of overwork and overwhelm in the United States today.
During the Awards Luncheon, NAPO President Mindy Godding, CPO® will interview Dr. Lane about her research on professional organizing. They'll discuss how Carrie came to this research, what the project entailed, and her conclusions
about the industry and its significance. Hear why Carrie describes organizers as "therapists of capitalism" who help overwhelmed clients—especially women—manage the "palpable too-muchness" of contemporary life. There will be
time for Q&A at the end of the interview.
Are you ready to take your business from a one-person operation to a thriving team-driven enterprise? This interactive session will help you unlock the strategies and mindset shifts needed to build a business that grows beyond
yourself. We’ll dive deep into how to define a powerful vision, build a winning team, and create the actionable steps necessary to turn your dreams into reality.
Janet will share insights from her journey of growing a business with employees and help you develop a roadmap to build your own. Expect hands-on activities and practical tools that will leave you with a clear, actionable strategy
for scaling your dream business. Let’s ignite your entrepreneurial spirit and turn your vision into a successful team-driven reality!
Tapping into the Aging Baby Boomer Market: Is Your Business Ready for the Boom?
In the next decade, it’s estimated 21 million baby boomers will need support as they age. Is your business ready to meet this demand?
In this session, Kim & Mike Barnes - founders of Parenting Aging Parents, an online community of 20,000+ adult children caregivers - will share the huge need and unique challenges facing aging adults and their families.
And, what you can do to serve them.
From navigating assisted living transitions and downsizing to preparing homes for sale, organizing important paperwork or caregiver support, you’ll learn how to create solutions that truly resonate and set your business up
as a trusted resource.
They’ll dig into understanding this expanding market, developing specialized services, and crafting effective marketing strategies that set you apart.
By tapping into these opportunities, you can grow your business and have a positive, lasting impact on the lives of older adults and the people who care for them.
What Are You Going to Do with a Week Full of Saturdays?
Did you know that most people will spend at least 25 years in the period of life known as 'retirement'? And yet, most people will plan more for their next vacation than for the third trimester of their life.
In this session, we will explore your Re"wire"ment - a more modern-day approach to transitioning into life after 60 years old. While traditional retirement means a complete cessation from work, Re"wire"ment means consciously
curating a combination of work, leisure, and personal growth.
Join us for an interactive of exploration and lively discussion, and be supported in the creation of your next chapter. This experience is for anyone facing the transition into their third trimester - whether you are feeling
anxious, excited, or uncertain about what is next. This is also for people who are supporting partners through their Re"wire"ment and would like support in doing so.
3:00 PM - 3:15 PM
Networking Break
3:15 PM - 4:15 PM
SIG Meetings (Open to All)
Coaching
Holistic Organizers
Moving & Relocation
Authorship & Publishing
Speaking for Fees
Business Organizing & Productivity
3:15 PM - 4:15 PM
Summit Showcase
4:15 PM - 4:45 PM
Backend Business Labs
Topic: CapCut Video Editing for Content Creation Productivity
Many professionals shy away from video editing due to the perception that it’s complex and time-consuming. In this Backend Business Lab, we will demystify video editing with CapCut, a user-friendly app designed for those with little
to no experience.
Discover how Notion can transform organization and productivity for your clients, business, and daily life. Join Shawndra Holmberg for a practical introduction, explore its benefits, and get templates to jumpstart your journey.
Simplify your work and life with Notion!
In addition to the templates shared on the handout, attendees will receive exclusive checklist templates for publishing your book.
6:00 PM - 10:00 PM
Chapter Photographs and President's Reception
The President's Reception is a beloved annual highlight at NAPO Summits, and this year’s theme, “A Night in Chicago,” promises an unforgettable evening. Join us for a night filled with music, delicious food, refreshing beverages,
interactive activities, networking opportunities, photo moments, and more. Attendees are invited to dress to impress in elegant white, gold, or silver attire, adding a touch of glamour to this special occasion.
*More details to come
*Schedule subject to change
Friday, March 28
6:30 AM - 7:30 AM
NAPO Co-Working Space in the Quiet Café
Early risers can join us for a productive and collaborative hour in the Quiet Cafe for a morning co-working space! Use this hour to get ahead on emails, organize your notes from Summit sessions so far, or connect with fellow NAPO
colleagues before the final day of the Summit. It’s a great opportunity to focus, make progress, and share ideas in a peaceful and supportive atmosphere. Bring your laptop, notes, or anything you need to work, and enjoy the
Summit energy while getting things done!
7:00 AM - 8:00 AM
Networking Breakfast
7:30 AM - 12:00 PM
Quiet Café & Registration Open
8:00 AM - 9:30 AM
Main Stage Speaker Regina Lark, A Clear Path
Exploring and Elevating Our Work in Professional and Personal Contexts
NAPO's DEI mission celebrates the collective talents and diversity of its members, which are beautifully broad and multilayered. We play many roles and wear many hats: as spouses, parents, single caregivers, and adult children
supporting loved ones. We are business owners and professionals contributing to our communities and sharing our lives with many. Behind the professional success of so many in our industry lies the dual challenge of honing the
skills needed to thrive as business owners and balancing the complexities of daily life.
As NAPO professionals, we offer unique services to our clients. A notable aspect of this work is that many of our clients are women who often seek our expertise to address tasks traditionally labeled as "women's work." This raises
significant questions about the perception and value of this labor-both in society and in our industry.
In this session, I want to engage in a meaningful conversation about the nature of the work we do and how it intersects with our identities as professionals, caregivers, and community members. What parts of our personal and professional
lives are thriving, and where can we seek support? How can sharing experiences from our personal lives inform and enhance the tactics we use in our professional lives?
Together, we will explore applied strategies that elevate our work, improve our well-being, and deepen our professional impact-ensuring we align our practices with NAPO's DEI mission while creating meaningful change for ourselves
and our clients.
This fast-paced highly interactive session will spark meaningful conversations around best practices, ethics, and innovative approaches to elevate your performance. Through dynamic table discussions, attendees will explore pressing
challenges and emerging opportunities--diving deep into ethical considerations and strategies for sustainable success.
Using dynamic instant polling, results answering simple and complex industry questions will be reported to the group fostering a collaborative environment of shared insights. Whether you are new to the organizing industry or a
veteran, you will leave with actionable takeaways and a clearer path to elevate your impact and ascend to new heights.