NAPO Virtual Chapter Book Club:
Book TOPIC is "less"
Book is your choice

Questions to Answer on your choice:

• Who is this book for?
  
  
• Would you recommend this book for clients, colleagues, family, or friends?
  
  
• How would it help clients?
  
  
• What was your main takeaway?
  
  
• What didn't you agree with or like about the book?
  
  
• How would you introduce this book to a client or colleague?

If you have questions, email Shawndra Holmberg at shawndra@hyhbookcoach.com

Fees

Virtual Chapter Members $0
NAPO members $0
Guests $0

A Certificate of Attendance will be given for those who share their book.

Here are some titles people mentioned they might want to read:

• Digital Minimalism
• Gentle by Courtney Carver
• Less is More by Jason Hickel (note: this is a book on capitalism and economics but it's also a book on consumerism)
• Clever Girl's Guide to Living with Less by Kathy Vines

News from NAPO

7:00 PM (Eastern) / 6 PM (Central) / 5 PM (Mountain) /

4 PM (Pacific) / 3 PM (Alaska)

1.5 hours 

Event Info

Gayle Goddard, NAPO Treasurer, will share updates and news from NAPO National.

Learning Objectives

We’ll be discussing:

• NAPO’s Strategic Initiatives 
• NAPO’s Current Developments
• Trends in the Industry
• Q&A time to ask me anything as a Board rep

Presenter: Gayle Goddard, CPO^©

Gayle Goddard, CPO is owner of The Clutter Fairy in Houston, TX. She’s been in business for 19 years now, and a member of NAPO since 2007. Organizing was a mid-life career change after being a CPA for 25 years, and the best thing to happen to her work life ever! She just began her second term as NAPO Treasurer. She publishes a webcast/podcast called “The Clutter Fairy Weekly” available on YouTube and podcast platforms. 

Fees

Virtual Chapter Members: $0

THIS MEETING IS FOR CHAPTER MEMBERS ONLY

NOTE: The meeting recording is available for members only.

*All Virtual Chapter speaker presentation handouts and Virtual Chapter meeting links are exclusively for Virtual Chapter members in good standing. Sharing of handouts, document links, and code words will result in disciplinary action and possible dismissal from the Virtual Chapter.

Return to NAPO Virtual Website

Monday, June 29, 2026
3:00 PM Alaska | 4:00 PM Pacific | 5:00 PM Mountain | 6:00 PM Central | 7:00 PM Eastern

Join us for our next VC Peer Connections event. For June the topic is "Busy Season Survival: Protecting Your Energy While Supporting Clients"

Our busy season can push us to our limits — physically, mentally, and emotionally. Join us for an honest conversation about how to continue supporting overwhelmed clients while also protecting your own energy, boundaries, and well-being during the busiest times of the year. Let’s share practical strategies for reducing burnout, managing the nonstop workload, and creating a business that doesn’t consume every part of life.

Peer Connections is a monthly member event hosted by volunteers who want to open conversations around topics they are personally navigating, questioning, or wanting to explore with fellow organizers. This month’s conversation will be hosted by Teri Webster from Anchorage, Alaska.

7:00 PM (Eastern) / 6 PM (Central) / 5 PM (Mountain) /

4 PM (Pacific) / 3 PM (Alaska)

1.5 hours 

Event Info

Julie Martella teaches professional organizers how to support grieving clients with both practical skills and human awareness using a clear framework grounded in lived experience and grief-informed organizing principles. After a loss, the home often becomes emotionally loaded and mentally overwhelming. Organizing is no longer just about sorting, purging, and systems. It becomes tangled with decision fatigue, memory, identity, and the fear of “doing it wrong.”

This training gives organizers the language, structure, and pacing strategies to help clients make progress without pressure, shutdown, or shame. Participants will learn how grief impacts motivation and decision-making, how different grieving styles show up during organizing projects, and how to guide clients through sentimental items and high-emotion spaces with steadiness and respect. Attendees will leave with a repeatable approach they can use immediately in consultations and organizing sessions to help grieving clients regain clarity, rebuild confidence, and move forward one decision at a time.

Takeaway for Participants
By the end of this session, organizers will feel clearer and more confident about what to do when grief shows up in the work. They will leave with a practical understanding of grief-related overwhelm, along with language and tools they can apply immediately. Most importantly, they will gain the ability to create forward motion for grieving clients without rushing the process, minimizing the loss, or unintentionally causing harm.

Learning Objectives

1. A grief primer for professional organizers
   This session begins with a foundation many organizers were never taught: what grief can do to a person’s cognitive capacity, emotional bandwidth, and ability to follow through. The goal is not to turn organizers into grief counselors. The goal is to help them understand what is happening so they can work more effectively, communicate more clearly, and avoid unintentionally escalating overwhelm. This primer provides context so organizers stop personalizing a client’s responses and start supporting them with skills.
   
   
2. Grieving styles and how they affect organizing projects
   Not all grieving clients move through loss the same way, and not all clients organize the same way under stress. Some clients want to move fast and clear everything immediately. Others cannot begin at all. Some become emotionally flooded without warning. Others remain numb or detached and struggle to connect to decisions. In this section, participants will learn how different grieving styles can manifest in real organizing work and how organizers can adjust their pacing, language, and expectations accordingly.
   
   
3. Language that builds trust and reduces shame
   Grieving clients often feel behind, embarrassed, and emotionally raw. Words matter. In this section, participants will learn what to say and what to avoid in order to keep clients grounded and supported while maintaining professional boundaries. Attendees will learn how to normalize overwhelm without minimizing it, reduce shame while still keeping a clear plan, and use practical, grief-literate language that builds trust and keeps the work moving.
   
   
4. Decision fatigue: why it happens and how to work with it
   Decision fatigue is one of the most common barriers to organizing after loss. Clients may appear indecisive when they are actually depleted. This session teaches organizers practical tools to prevent cognitive overload, reduce overwhelm, and help clients make decisions they can sustain. Participants will learn strategies to simplify choices, build momentum through small wins, and pace sessions to protect the client’s capacity while still making progress.
   
   
5. Emotional “minefields” and stuck moments
   Some items and spaces trigger grief instantly and unexpectedly. A closet. A drawer. A voicemail. A tool bench. A stack of paperwork that hasn’t been touched since the loss. These moments can derail a session if the organizer does not know how to respond. Participants will learn how to recognize warning signs before shutdown, pause without collapsing momentum, and support clients through stuck moments without rushing them, pushing them, or turning the session into therapy.
   
   
6. Sentimental items, identity, and legacy
   This section focuses on the most delicate part of organizing after loss: the belongings that carry meaning. Participants will learn how to support clients in making choices that honor both the memory of what mattered and the needs of what is now. Attendees will learn techniques for navigating sentimental items with care, reducing guilt around letting go, and helping clients create forward movement while still respecting the emotional weight of legacy belongings.

Presenter: Julie Martella

Julie Martella is an author, speaker, and resilience strategist, and the founder of Navigating Widowhood. Her work focuses on the real-life mechanics of rebuilding after loss and major life disruptions, including decision fatigue, identity shifts, and the overwhelm that often shows up at home. Drawing from lived experience and years of supporting widowed individuals, Julie offers professional organizers a practical framework for supporting grieving clients using steady pacing, clear language, and realistic next steps. Grounded in rural life and agricultural community work, that same resilience lens also guides her work helping people navigate high-stakes change through clear communication, trust repair, and forward movement.

Fees

Virtual Chapter Members: $0
Guests: $30

NOTE: The meeting recording is available for members only. Guests will not receive access to the meeting recording.

*All Virtual Chapter speaker presentation handouts and Virtual Chapter meeting links are exclusively for Virtual Chapter members in good standing. Sharing of handouts, document links, and code words will result in disciplinary action and possible dismissal from the Virtual Chapter.

Return to NAPO Virtual Website

Professional Fiduciaries Explained: What Organizers Need to Know

7:00 PM (Eastern) / 6 PM (Central) / 5 PM (Mountain) /

4 PM (Pacific) / 3 PM (Alaska)

1.5 hours 

Event Info

Professional organizers frequently work with clients who are overwhelmed, vulnerable, or navigating complex family, medical, or life transitions. In these situations, organizers are often among the first professionals to notice when a client’s needs begin to exceed organizing support alone—signaling the potential need for additional authority, protection, or professional oversight.

This educational session introduces professional fiduciaries—what they are, what they are not, and how their role differs from financial fiduciaries, family members, care managers, and other allied professionals. Participants will gain a practical understanding of when professional fiduciary involvement may become helpful, particularly when decision-making grows more complex or a client’s capacity begins to change.

Through real-world examples, the presentation explores how professional fiduciaries approach decision-making, documentation, and accountability, and how organizers’ observations and organizing systems can provide valuable insight during these transition points. The session emphasizes role clarity, ethical boundaries, and thoughtful collaboration, helping organizers continue to serve their clients effectively while knowing when and how to bring additional professional support into the picture.

Learning Objectives

1. Enhance professional knowledge by understanding the role of a professional fiduciary and how it differs from financial fiduciaries, family members, care managers, and other allied professionals
2. Recognize evolving client needs and common transition points where organizing support alone may no longer be sufficient and additional professional oversight may be helpful
3. Identify ethical considerations and potential risk areas related to capacity, decision-making, and authority that may arise during organizing work
4. Strengthen professional boundaries by understanding how fiduciaries approach decision-making, accountability, and documentation while organizers remain within their scope of practice
5. Improve collaboration with allied professionals by gaining shared language and role clarity that supports respectful, effective teamwork in complex client situations
6. Communicate thoughtfully with clients and families about role clarity and next steps in a way that supports client dignity, safety, and long-term outcomes

Presenter: Junel Unrein

Junel Unrein is a professional fiduciary, educator, and founder of The Fiduciary Institute, a national education and standards organization dedicated to strengthening professional fiduciary practice through structured frameworks, training, and practical tools. With more than two decades of experience in organizational development, financial services, and fiduciary practice, Junel brings a systems-based, real-world perspective to complex client situations.

She holds credentials including National Certified Guardian and Certified Probate Expert, and is a Certified After Loss Professional (PALS). Junel is also an active volunteer with the Oregon Public Guardian program. Through The Fiduciary Institute, she focuses on increasing clarity, ethical practice, and cross-professional collaboration among fiduciaries and allied professionals serving vulnerable individuals and families.

Fees

Virtual Chapter Members: $0
Guests: $30

NOTE: The meeting recording is available for members only. Guests will not receive access to the meeting recording.

*All Virtual Chapter speaker presentation handouts and Virtual Chapter meeting links are exclusively for Virtual Chapter members in good standing. Sharing of handouts, document links, and code words will result in disciplinary action and possible dismissal from the Virtual Chapter.

Return to NAPO Virtual Website

7:00 PM (Eastern) / 6 PM (Central) / 5 PM (Mountain) /

4 PM (Pacific) / 3 PM (Alaska)

1.5 hours 

Event Info

If you’ve ever worked with a client who seems motivated—but keeps falling back into the clutter–declutter–clutter cycle—this session will change the way you approach your work with these clients.

I will introduce a revolutionary approach to decluttering: Team Decluttering. By combining the expertise of a Professional Organizer with deep mindset coaching, this collaborative model addresses not just the clutter—but the underlying beliefs, patterns, and emotional blocks that keep clients stuck.

This approach is designed for Professional Organizers who want to work in a collaborative, team-based environment—and who are inspired by their client’s vision, value personal growth as part of the process, and are deeply committed to helping clients break the cycle—not just complete the project.

Learning Objectives

Participants will be able to:

• Identify clients stuck in the clutter–declutter–clutter cycle and determine when a Team Decluttering approach is the right fit
• Describe how mindset coaching enhances client clarity, emotional growth, confidence in decision making and follow-through for your clients
• Recognize the qualities of Professional Organizers who thrive in a team-based, growth-oriented model—and assess their own fit within this approach
• Apply effective language and strategies to confidently introduce Team Decluttering to prospective clients
• Explore a collaborative model that reduces resistance, increases efficiency, and leads to stronger client outcomes, referrals, and business growth
  

Presenter: Michelle L. Hoff

Michelle L. Hoff is an ICF-certified life coach, speaker, and CEO of Compassionate Decluttering, where she helps women in midlife reclaim their homes, minds, and habits through powerful mindset transformation. With over 30 years of experience guiding clients to love their homes again, Michelle brings a deeply compassionate, results-driven approach to the decluttering process.

She is the creator of The A.L.I.G.N. Method™, a proven framework that shifts decluttering from overwhelming and cyclical to intentional and sustainable. At the heart of her work is Team Decluttering—a revolutionary collaboration between client, mindset coach, and professional organizer that accelerates progress, deepens emotional breakthroughs, and creates lasting change.

Michelle is also the author of the Amazon best-selling workbook Compassionate Decluttering™: How to Soulfully Surrender Your Stuff, where she bridges emotional insight with practical action. She is passionate about partnering with professional organizers who are energized by their clients’ growth and committed to helping them break free from the clutter–declutter cycle for good.

Fees

Virtual Chapter Members: $0
Guests: $30

NOTE: The meeting recording is available for members only. Guests will not receive access to the meeting recording.

*All Virtual Chapter speaker presentation handouts and Virtual Chapter meeting links are exclusively for Virtual Chapter members in good standing. Sharing of handouts, document links, and code words will result in disciplinary action and possible dismissal from the Virtual Chapter.

Return to NAPO Virtual Website

7:00 PM (Eastern) / 6 PM (Central) / 5 PM (Mountain) /

4 PM (Pacific) / 3 PM (Alaska)

1.5 hours 

Event Info

This talk explores how mastering change can unlock personal and professional growth through Transitional Intelligence® (TQ)—a framework that empowers individuals to navigate life’s transitions with clarity, confidence, and courage. Participants will learn the six pillars of TQ, gain strategies to overcome fear and self-doubt, and discover how to align vision with action to create meaningful impact. They’ll leave with a renewed sense of power, purpose, and possibility to lead themselves and others with resilience.

Learning Objectives

• Understand the six pillars of Transitional Intelligence® and how to apply them in everyday life
• Gain practical strategies to overcome fear, overwhelm, and self-doubt during transitions
• Discover how to align your vision with action to build the life and impact you were meant for
• Leave with a renewed sense of power, purpose, and possibility

Presenter: Jennifer K. Miley

Jennifer K. Miley is a seasoned executive coach, leadership advisor, and national speaker known for her expertise in Transitional Intelligence (TQ)—a next-generation leadership competency integrating adaptability, emotional intelligence, and strategic foresight. As one of only a few people worldwide certified in Transitional Intelligence®, she brings rare specialization alongside more than 35 years of leadership and coaching experience. Jennifer has worked with leaders across Fortune 500 companies, the movie and entertainment industries, government agencies, professional sports organizations, and U.S. professional associations.

Named one of GE’s Top Female Executives in the United States, Jennifer is the founder of Elite Edge Coaching, where she helps individuals and teams navigate complexity, lead through disruption, and build resilience. Her client-centered, science-backed approach drives meaningful, sustainable transformation and inspires leaders to lead boldly in today’s fast-paced environments.

Fees

Virtual Chapter Members: $0
Guests: $30

NOTE: The meeting recording is available for members only. Guests will not receive access to the meeting recording.

*All Virtual Chapter speaker presentation handouts and Virtual Chapter meeting links are exclusively for Virtual Chapter members in good standing. Sharing of handouts, document links, and code words will result in disciplinary action and possible dismissal from the Virtual Chapter.

Return to NAPO Virtual Website