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Listening for Excellence - Connecting with your Clients, Session 4-2
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Listening for Excellence - Connecting with your Clients, Session 4-2

Joan Bowling
Client Interaction
General

You will communicate and collaborate better once you master the skills in this interactive and high-energy workshop and Joan Bowling will be there to help you enhance the impression you make with your colleague and clients. As a former live television host and professional speaker, Joan knows about the importance of listening and its role in building better communication, better relationships and improved team productivity. Listening is the most important aspect of communication, and Joan will focus not only on thoughtful listening, but also the art of questioning, body language and skillful responses.

Objectives
  • Identify the benefits of listening well
  • Use body language to aid in effective listening
  • Recognize what gets in the way of effective listening
  • Tools to use to increase engagement



  • Joan Bowling

    Joan Bowling is a top motivational sales trainer, speaker and presentation coach. She is passionate about the world of sales, is a skilled teacher and loves the spoken word. Her witty style and easy communication inspire others to make the changes they need to make better presentations and close more sales. And, isn't that what it's all about? Joan helps you get results!

       

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