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Live Seminars 

NAPO University’s live virtual seminars are each offered several times a year. Review NAPO University's live class catalog below. Click on a course title to view course details and pricing.

All cancellations and transfer requests must be made in writing. A processing fee will be charged for all cancellations or transfers. Please see individual course descriptions for fee information. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated only on course availability. Please carefully read and ensure that you understand the course description. NAPO will not issue a refund of the course fee if a participant feels the course was not what (s)he expected.

Please note: An attendee must use his/her own best judgment as to whether a session meets the BCPO® CEU eligibility requirement that a class must provide skills and knowledge that further the professional's ability to better serve their clients. As with any class or conference session, it is always possible that the material the presenter covers will differ from the session overview. For additional information regarding CEU eligibility, please refer to the Certification page.  


Introductory Course

PO-001 Introduction to Professional Organizing

Title: Introduction to Professional Organizing

Course #: PO-001W

Course Description: This course is designed for the individual interested in learning more about the field of organizing and becoming a professional organizer.
No pre-requisite classes or experience are required for this introductory level course; all are welcome! This lively, fast-moving, class provides prospective organizers with a sound foundation on what to expect when becoming a professional organizer. Many of the most commonly asked new-organizer questions are answered by an experienced professional organizer-instructor. Lots of resources and actionable to-dos are shared as well. This course provides a framework from which each participant can decide whether to, and how to, pursue becoming a professional organizer.

  • Organizing Techniques & Terms
  • Traits of Disorganized Clients
  • Common Organizational Challenges
  • Typical Clients
  • Reasons Clients Save Stuff
  • Reason Clients Hire NAPO Professional Organizers
  • New Organizer's To-Do List
  • Desk for Success
  • Connection with Helpful People
  • Deciding on Rates
  • Independent Contracting
  • Creating a Business Calendar
  • Continuing Your Education
  • Dealing with Non-Disposable Items
  • Toolkit: Resources, Methods, and Apps
  • Let's Flock Together - Like Birds of a Feather

Prerequisites: None

Instructor: Geralin Thomas CPO-CD®, Metropolitan Organizing

Format of course: Webinar

Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls. In addition, use of land-based phone is strongly encouraged.)

Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.

Cost: $40 members/$95 non-members

Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.

Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.

Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.

Scheduled Dates & Times

February 2, 2016        Register Now

12 PM - 2 PM EST

March 2, 2016            Register Now

12 PM - 2 PM EST

April 7, 2016               Register Now 

12 PM - 2 PM EST

May 10, 2016              Register Now

12 PM - 2 PM EST

July 12, 2016              Register Now

12 PM - 2 PM EST

August 4, 2016           Register Now 

12 PM - 2 PM EST

September 1, 2016     Register Now 

12 PM - 2 PM EST

November 1, 2016      Register Now

12 PM - 2 PM EST

 


Professional Practices Courses

(Required to upgrade from Provisional to Professional)

PO-101 Fundamental Organizing and Productivity Principles

Title: Fundamental Organizing and Productivity Principles

Course #: PO-101W

Course Description: This six-hour course provides a solid foundation in basic organizing theory. Participants are introduced to core concepts behind categorizing, sorting, and the disposal of excess. The fundamentals of paper and time management are presented, as well as the principles of space utilization and workflow. Also included are an overview of client types such as ADD and chronic disorganization, personality factors, and learning styles. Each topic draws on case studies or tried-and-true methods in the real world of professional organizing. This is a must-take course for all levels of professional organizers: the beginner seeking a good foundation in organizing principles, the intermediate organizer who understands practice and wants to understand theory, and the advanced organizer seeking to build upon experience and knowledge.

Prerequisites: None

Instructor: Debbie Stanley, LPC, NCC, CPO-CD® is a licensed mental health counselor, industrial psychologist, and veteran author, instructor, and speaker in the world of professional organizing. She specializes in helping clients with chronic disorganization and hoarding and provides case consultation for peers. Debbie holds a B.F.A. in journalism, M.A. in industrial/organizational psychology, and M.S. in mental health counseling. She also holds the National Certified Counselor credential from the National Board for Certified Counselors and the Certified Professional Organizer in Chronic Disorganization (CPO-CD®) credential from the Institute for Challenging Disorganization (ICD), formerly the National Study Group on Chronic Disorganization (NSGCD). Debbie is a member of NAPO's Golden Circle, leader of the Authorship and Publishing Special Interest Group, past president of NAPO-Southeast Michigan, and recipient of a 2009 NAPO Shining Star Award and 2010 NAPO Founders' Award. Debbie is also the author of books including Organize Your Personal Finances in No Time, Organize Your Home in No Time, Newbie Pitfalls: 50 Obstacles on the Road to Success as a Professional Organizer and How to Avoid Them!, Ethical Pitfalls for Professional Organizers, and Let Me Show You the Basement: A Guide to Staying Safe in Clients' Homes.

Format of course: Webinar

Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls. In addition, use of land-based phone is strongly encouraged.)

Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.

Cost: $180 members/$280 non-members

Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.

Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.

*Please Note: The registration rate includes both sessions.

Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.

Scheduled Dates & Times

January 19  & 26, 2016      Register Now 

10 AM - 1 PM EST

March 1 & 8, 2016              Register Now 

10 AM - 1 PM EST

June 8 & 15, 2016              Register Now 

10 AM - 1 PM EST

September 6 & 13, 2016    Register Now 

10 AM - 1 PM EST

November 8 &15, 2016      Register Now 

10 AM - 1 PM EST

  

 

PO-102 Fundamental Organizing and Productivity Skills

Title: Fundamental Organizing and Productivity Skills

Course #: PO-102W

Format: 6 hour webinar course delivered via 3 two-hour sessions.

Location: Via telephone (audio) and internet (visual)

Learning Objectives: 

Upon completion of this course, attendees will be able to:

  • Recognize the interpersonal skills needed to successfully engage with residential and business clients.
  • Understand the essential skills needed to assist clients with categorizing, sorting, purging and maintaining.
  • Utilize paper management skills and recognize a variety of tools available.
  • Recognize multiple time and task management strategies and gain knowledge of additional resources and tools.
  • Identify the necessary steps for successfully managing client projects as well as work with a team of organizers.
  • Understand the essential skill of transferring organizing skills to clients.

Prerequisites: None

Course Instructor: Perri Kersh, MAEd, Neat Freak Professional Organizing, LLC

Class size:Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.

Cost: $180 for members/$280 for non-members.

Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.

Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.

Scheduled Date & Time

February 1,3 & 5, 2016          Register Now 

12 PM - 2 PM EST

March 1, 3 & 8, 2016              Register Now 

7 PM - 9 PM EST

May 23, 25 & 27, 2016            Register Now 

12 PM - 2 PM EST

October 17,19 & 21, 2016      Register Now

12 PM - 2 PM EST

November 10,15 &17, 2016   Register Now 

7 PM - 9 PM EST

 

PO-103 Ethics for Professional Organizers and Productivity Specialists

Title: Ethics for Professional Organizers and Productivity Specialists

Course #: PO-103W

Format: 2 hour webinar

Location: Via telephone (audio) and internet (visual)

Course Description: Participants in this two-hour class are introduced to the NAPO Code of Ethics and then challenged to apply each of the Code’s concepts to real-world issues faced by professional organizers and productivity specialists. The class addresses the question of what constitutes ethical behavior and what is the purpose of the NAPO Code of Ethics. Participants examine each section of the Code of Ethics, including provisions for ethical behavior toward colleagues; ethical requirements toward the public and clients; and ethical and legal use of intellectual property. Each topic is coupled with real-life situations faced by professionals in the field to give participants a chance to apply the Code to professional conduct. This is a lively class requiring extensive participation.

Learning Objectives: Upon completion of this course, attendees will be able to:

  • Be familiar with each provision of the NAPO Code of Ethics.
  • Understand the distinction between ethical and legal behavior.
  • Understand what is meant by "intellectual property" and what constitutes "fair use" under the law.
  • Apply ethical requirements to choose a course of action within organizing scenarios.
  • Identify at least three ways to avoid ethical conflicts before they arise.

Prerequisites: None

Course Instructor: Margaret Lukens, CPO® began her professional organizing career in 2003. Through New Leaf + Company LLC, a company she founded, she works with entrepreneurs and community leaders to give them the tools to be truly productive.

Margaret serves on the Board of Directors of the Board of Certification For Professional Organizers (BCPO).

In addition to her Certified Professional Organizer designation, Margaret earned a Certificate of Study in Chronic Disorganization from the National Study Group on Chronic Disorganization (now ICD.) Her formal education includes earning a BS in journalism from Northwestern University and an MBA from The University of Chicago.Margaret developed and teaches NAPO classes on "Eliminating Excess" and "Ethics for Professional Organizers and Productivity Specialists". She is a frequent workshop presenter and speaker at NAPO and other conferences. Currently a member of the NAPO Education committee, Margaret served for five years on the board of NAPO-San Francisco Bay Area, including one term as president.

Cost: $0 for members/$190 for non-members.

Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.

Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.

Scheduled Date & Time

February 12,2016   Register Now 

1 PM - 3 PM EST

April 21, 2016   Register Now 

7PM - 3 PM EST

July 11, 2016  Register Now 

11 AM - 1PM PM EST

September 13, 2016   Register Now

6PM - 8 PM EST

  


Additional 100 Level Courses

PO-104 Starting An Organizing Business

Title: Starting An Organizing Business

Course #: PO-104W

Course Description: Are you interested in becoming a Professional Organizer? This class provides a blueprint for entrepreneurs launching or growing an organizing business. Students will develop a step-by-step plan and learn what needs to be done and how to do it. NAPO-104’s instructor, Geralin Thomas, shares her own personal anecdotes, tips, techniques, trade secrets, and strategies for creating an organizing business. 

Upon completion of this class, attendees will be able to: 

  • Create an organizing or productivity business
  • Recognize the skills needed to run a business
  • Identify ideas for marketing a business
  • Determine fair market value for services
  • Conduct a preliminary consultation
  • Have a plan for identifying next steps in developing a business
  • Access additional resources for all the topics presented

Essential Entrepreneurial Specifics Covered

 

NAPO's definition of a professional organizer

  • Elements of becoming “professional”
  • What a professional organizer is not
  • A day in the life of a new pro organizer
  • A typical NAPO organizer
  • Niches and expertise in the organizing industry

Organizing the Organizer

  • Ergonomics and your workspace
  • Time management for the new business owner 
  • Traits of successful entrepreneurs
  • Naming your organizing business 
  • Business entities overview
  • Different types of insurance
  • Legal matters to consider
  • Transitioning to self-employment

Financial overview

  • Financial considerations
  • Pricing and fees
  • Payments, policies, cancellations, invoicing, credit cards
  • Bookkeeping 

Marketing, Branding, Advertising, PR 

  • Comparing and competing
  • New organizer pitfalls

The Down and Dirty: know what you're getting into

  • Reality and risks
  • Self-protection & common sense
  • Tools of the Trade

Prerequisites: None


Instructor: Geralin Thomas CPO-CD®, Metropolitan Organizing

Format of course: Webinar

Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls. In addition, use of land-based phone is strongly encouraged.)

Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.

Cost: $180 members/$280 non-members

Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.

Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.

Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.

Scheduled Dates & Times

January 11 & 12, 2016    Register Now 

11 AM - 1 PM EST

March 30 & 31, 2016       Register Now 

11 AM - 1 PM EST

May 12 & 13, 2016           Register Now 

12 PM - 2 PM EST

October 4 & 5, 2016        Register Now

11 AM - 1 PM EST

December 5 & 6, 2016     Register Now

11 AM - 1 PM EST

PO-105 Starting Out as a Residential Organizer

Title: Starting Out as a Residential Organizer
Course #: PO-105W
Course Description: This course is for any organizer looking to improve upon the skills and knowledge needed to produce a successful residential organizing business. Concentrating only on residential requirements, by means of case studies and the latest research, students will learn the specific challenges of space, paper and time management in the home. The class also covers ways that organizers facilitate decision-making for their clients as well as recognizing backsliding and successful methods of addressing issues with a client. Students will walk away confident in their knowledge of questions to ask a prospect, using work plans, and developing a portfolio of resources for residential projects.
Learning Objectives: 
Upon completion of this course, attendees should be able to:

  • Explain the profession of organizing to others and an overview of the qualifications to be a professional organizer.
  • Differentiate organizing from cleaning/rearranging.
  • Have a variety of advertising, marketing, and public relation ideas to attract desired clients.
  • Use speaking as a marketing tool.
  • Coordinate strategic alliances to promote business.
  • Talk with a prospect to determine what they need and if they are the right professional organizer for them.
  • Easily visit with a client to determine the work plan for the client.
  • Prepare a resource portfolio (other people who can help).
  • Understand different types of residential organizing projects such as space, paper, and time.
  • List ways that organizers can facilitate decision-making for their residential clients.
  • Put together a follow-up plan with clients to stay top of mind after the project is complete.

Prerequisites: None
Instructor: Elizabeth Hagen, CPO®, Professional Organizer/Speaker
Format of course: Webinar
Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls. In addition, use of land-based phone is strongly encouraged.)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $180 members/$280 non-members
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
*Please Note: The registration rate includes both sessions.
Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Dates & Times: 

February 16 & 23, 2016      Register Now

12 PM - 2 PM EST

June 6 & 13, 2016               Register Now 

12 PM - 2 PM EST

October 18 & 25, 2016        Register Now 

12 PM - 2 PM EST


PO-106 Starting Out as a Business Organizer

Title: Starting Out as a Business Organizer
Course #: PO-106W
Course Description: This course is for the beginning organizer who wants to build a strong foundation of skills and knowledge to launch a successful business organizing practice. The class examines organizing practices that apply to working with professionals in a business setting, including home offices, corporations, commercial enterprises, and other business settings. Using case studies and examples from the instructor's first-hand experience, participants will be introduced to strategies that address modern workplace challenges. The class covers business client assessments; the basics of agreements/contracts; an introduction to workflow analysis, filing mechanics and systems, and time management strategies, and an examination of communications in business as it effects productivity.
Learning Objectives: Upon completion of this course, attendees should be able to:

  • List the key features of a client agreement for a business organizing project.
  • Be able to do a high-level assessment of a client's technology skill level and technology needs.
  • Define "document life cycle."
  • Describe the use of an inbox/outbox system.
  • Identify steps in a workflow process.
  • Know more than one type of paper-based filing systems for office use.
  • Write a clearly defined goal (-specific, measurable, attainable, realistic and time-oriented.)
  • Explain more than one simple method for prioritizing tasks.
  • Know the Pareto principle (80/20 Rule) and give examples of its use
  • Define the principle of delegation
  • Understand key communication principles

Prerequisites: None
Instructor: The course was developed and is being taught by Ann Damani-McKinney, CPO®. Ann is the founder of Conceivable Solutions, Inc., an organizing and efficiency firm that helps its business clients through consulting and training. Ann is an industry leader and sought after trainer and speaker. She has served many functions for both NAPO and NAPO-GA.
Format of course: Webinar
Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls. In addition, use of land-based phone is strongly encouraged.)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $180 members/$280 non-members
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
*Please Note: The registration rate includes both sessions.
Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Dates & Times

To be announced at later date.

  

PO-107: Eliminating Excess

Title: Eliminating Excess
Course #: PO-107W
Course Description: This beginner-level course will give organizers many of the tools they need to help clients achieve and maintain a clutter-free life. Organizers will learn to recognize different types of clutter, understand the factors that cause clients to keep more than they need, and develop strategies to help clients eliminate the excess. Class materials include dozens of resources for donating, recycling, and disposing of excess. This course will be delivered in one two-hour module.
Learning Objectives: Upon completion of this course, attendees should be able to:
  • Define excess, clutter, a collection, and a hoarder.
  • Identify key hazards associated with keeping clutter.
  • List different types of clutter and why people keep them.
  • Identify resources for donating, recycling, or disposing of unwanted items.
  • List strategies for eliminating and staying clutter free.
  • Understand how a client's brain type and behavior patterns can contribute to their clutter habits.
  • Compile a list of resources for donating or disposing of excess.
Prerequisites: None
Instructor: This course was developed and is being taught by Margaret Lukens, CPO®. A small-business advisor and productivity strategist, Margaret founded New Leaf + Company LLC in Burlingame, CA. She works with professionals through coaching, workshops, and hand-on organizing. Through her Plan To Thrive™ program, she helps business owners, including many professional organizers, to plan for and build a thriving business. She believes passionately in the power of professional organizing to change people’s lives. Margaret holds a Master's Degree in Business Administration. A member of NAPO since 2003, Margaret is a past president of the San Francisco Bay Area chapter.
Format of course: Webinar
Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls.)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $90 for members/$190 for non-members.
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.

Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Disclaimer: This teleclass may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the teleclass, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Date & Time

March 25, 2016            Register Now 

1 PM - 3 PM EST

November 2, 2016       Register Now 

7 PM - 9 PM EST

 


200 Level Courses

PO-202 Residential Information Management

Title: Residential Information Management
Course #: PO-202W

Course Description: Designed for the intermediate-level organizer, this course will equip the organizer to effectively work with their residential clients to establish appropriate methods for handling incoming information, including mail, school papers, and electronic information. Organizers will learn various techniques to help clients overcome their paper piles, lack of a family communication center, and mishandled storage solutions for action, reference papers and memorabilia. Attendees will discover methods of working with clients on the conundrums associated with e-mail, electronic documents and the influx of data from the internet. An overview of "cloud" solutions is included in this course.
Learning Objectives: Upon completion of this course, attendees should be able to:

  • Identify the different types of action paper, listing solutions for handling each type of action paper found in the majority of residential households.
  • Explain different types of action systems.
  • Identify & explain the components of a home communication center.
  • Recognize, identify, and explain various processing and storage methods for vital reference papers.
  • Define an appropriate order when systematizing paper based upon the length of time it needs to be kept.
  • Identify appropriate storage containers.
  • Recognize & prioritize effective handling of emails.
  • Recognize, identify, and explain various methods of storing information electronically "in the cloud."
  • List various categories of paper memorabilia and appropriate archiving and storage methods for each. 

Prerequisites: None
Instructor: Course developer and instructor Janice Russell, CPO-CD®, COC is a past Education Chair for NAPO. As the Overseer of Order of Minding Your Matters® Organizing since 2002, Janice honed her superb organizing and training skills both in education and the corporate world. She is a Certified Professional Organizer in Chronic Disorganization and a Master Trainer in CD and Organization as designated by the Institute for Challenging Disorganization (ICD). Janice is also a Certified Organizer Coach through the Institute for Applied Coach (IAD). Membership in ICD and NAPO complement her Psychology degree from Duke and Master of Education from Vanderbilt. As a speaker, author and hands-on organizing professional, Janice helps homeowners and busy professionals organize their space, papers, electronic documents and time.
Format of course: Webinar
Location: Via telephone (audio) and internet (visual)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $270 for members/$370 for non-members
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Disclaimer:
This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Dates & Times

To be announced at later date

 

PO-203 Time Management from the Inside Out for Professional Organizers

Title: Time Management from the Inside Out for Professional Organizers 
Course #: PO-203W
Format: Four-hour course, delivered in two, two-hour sessions (via webinar), and taught by Julie Morgenstern or a senior faculty member of Julie Morgenstern Enterprises, LLC.
Location: Via telephone (audio) and internet (visual)
Course Description: Time management is an essential skill for maintaining any organizing system, and a critical component to creating a meaningful and fulfilling life. Organizers of every specialty (from residential to business, paper to digital, projects to teams) encounter time management challenges during the course of their client service. This class is designed to provide intermediate organizers in all areas of specialties with the insight to recognize and address time management issues that arise during their client work. Built around Julie Morgenstern’s “Inside-Out” philosophy, this course will enable you to evaluate client strengths and weaknesses with respect to time management, and provide practical solutions based on each individual’s unique personality, needs and goals.
Learning Objectives: Upon completion of this course, attendees should be able to:

  • Define what good time management is
  • Shift perceptions of time to make it easier to take control
  • Diagnose six common obstacles to good time management
  • Integrate time management lessons into client sessions 
  • Generate practical solutions for all personality types and situations
  • Teach the mechanics of daily planning
  • Coach client in eliminating time wasters 
  • Guide clients in developing a big picture view
  • Work with people in a wide variety of circumstances

Prerequisite Reading Material: Time Management from Inside Out, by Julie Morgenstern
Course Designer: Julie Morgenstern is a veteran Professional Organizer and Time Management coach who has been working with clients for over 23 years in the residential, small business, and corporate sectors. She is a New York Times bestselling author of 5 books, including Organizing From The Inside Out, Time Management From The Inside Out and Never Check Email In The Morning. Julie has developed and delivered time management coaching, speeches and training to individuals and companies throughout the US and all over the world, including Norway, Sweden, Moscow, Dubai, China, Japan, Singapore, South Africa and New Zealand. She trains professional organizers and time management coaches through her Organizing Institute, and has received many industry awards, including NAPO’s Founder’s Award and The LA Organizer Awards for Best Time Management Expert in 2010 & 2011.
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $149 for members/$249 for non-members.
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Scheduled Dates & Times

February 10 & 17, 2016          Register Now 

3 PM - 5 PM EST

September 8 & 15, 2016         Register Now 

3 PM - 5 PM EST

 

PO-206 Project Management for Professional Organizers

Title: Project Management for Professional Organizers
Course #: PO-206W
Course Description: This course is designed for intermediate and advanced professional organizers. The class will cover the general process of successfully managing an organizing project. This course will include project planning with a client, other organizers and outside contractors as well as methods for working within time, budget restraints and managing pitfalls.
Learning Objectives: Upon completion of this course, attendees should be able to:

  • Define Project Management.
  • Have a clear knowledge of the advantages of having a successfully planned organizing project.
  • Plan an organizing project from the "Initial Assessment" through "Follow-up".
  • Coordinate the project with the client(s), other organizers, and outside contractors.
  • Keep the project on task, within time and budget restraints.
  • Manage unexpected pitfalls.
  • Close out the project, managing follow-up or continued maintenance.

Prerequisites: None

Instructor: Heather Cocozza, CPO®, PMP, is the owner of Cocozza Organizing & Design, LLC, where your space is designed for your specific needs. Prior to her career as a professional organizer, Heather spent 13 years in corporate America, as a Project Manager at PricewaterhouseCooper and IBM managing large-scale ERP system implementations.
Heather has been a certified Project Management Professional (PMP) since 2005. This certification is sponsored by the Project Management Institute (PMI), a well-respected and global organization whose primary goal is to advance the practice, science and profession of project management throughout the world. The PMP® credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources.

Heather joined NAPO in 2006 and has been on the NAPO Washington, DC Chapter Board of Directors for the 2007-2008 term and the 2009-2010 term.
Format of course: Webinar
Location: Online (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls.)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $135 members/$235 nonmembers.
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Dates & Times

July 8, 2016                 Register Now 

11 AM - 1 PM EST

November 3, 2016       Register Now 

7 PM - 9 PM EST

 


300 Level Courses

PO-301 Transference of Organizational Skills

Title:Transference of Organizational Skills
Course #: PO-301W
Course Description: This course will focus on how to assist clients to make behavioral change to support new systems, processes and habits to create organizational success. The professional organizer will understand the principles of change management and behavior modification and learn tactics and strategies to create successful change. Participants will also gain insight to adult learning principles and effective communication techniques. This course will equip professional organizers with tools to assist in the transference of organizational skills to their clients.
Prerequisites: None
Instructor: Miriam Ortiz y Pino is a Certified Professional Organizer®, Simplicity Expert & Coach, Entrepreneur, Writer, Blogger and Creator of The Streamlined System. She works with entrepreneurs and other busy and creative people to eliminate the distractions, simplify systems and create routines so they can get it all done practically effortlessly. The More than Organized Blog was recognized as one of the top 5 Simplicity Blogs in the world and she has contributed to several books. She is also a Golden Circle member of NAPO, the NAPO Ambassador for the state of New Mexico, and a member of the ECO SIG.
Format of course: Webinar
Location: Via telephone (audio) and internet (visual)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $90 members/$190 non-members
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Disclaimer: This course may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the course, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Dates & Times

February 17, 2016       Register Now 

7 PM - 9 PM EST

October 7, 2016          Register Now 

1 PM - 3 PM EST

 

PO-303 Understanding Learning and Thinking Styles

Title: Understanding Learning and Thinking Styles
Course#: PO-303W
Course Description: Studies show that people are most successful and happiest when information is being shared in their preferred learning style and when working in their preferred thinking style.
Designed for advanced-level organizers, this course will build your awareness of some of the most promising studies exploring how we think, process information, and what stimulates our comprehension and learning. A quick tour of the most up-to-date research sets you up for some practical ideas to incorporate into your organizational toolkit.
Learning Objectives: Upon completion of this course, attendees should be able to: 

  • Understand the difference between learning (sensory) and thinking (personality) styles.
  • Be able to identify your learning and thinking preferences and be able to formally or informally assess the learning and thinking preferences of your clients.
  • Learn how to assess the learning and thinking styles of your clients; either formally or informally.
  • Learn how to use the knowledge of your clients' learning and thinking styles to build rapport and trust.
  • Learn how to create unique systems to meet the goals of your clients based on their learning and thinking styles.
  • Learn how to effectively transfer organizational skills based upon your clients' learning style

Prerequisites: In preparation for this course, it is advisable that you complete the Learning Styles Assessment & Thinking Assessment forms in advance of the class. These forms will be distributed to registered course participants, as part of course materials.
Please note that these assessments are the intellectual property of Come to Order and NAPO has granted permission to use them in the instruction of this course. Copyright permission has not been granted for use of these assessments outside of this course.
Any questions about the assessments or the use thereof should be directed to Kathy Jenkins at Come to Order, 804-550-9428, www.ComeToOrderVA.com.
Instructor: The course was developed and is being taught by Kathy Jenkins, CPO®. She is the Founder of Come To Order® and The Organizing Tutor™. As a Certified Professional Organizer®, Certified Family Manager® Coach and Love & Logic® Parenting Facilitator/Coach, Kathy happily spends her days helping busy families simplify and come to order in every aspect of their lives, not just with their stuff! She has a particular affinity for paper.
Kathy is a member of the National Association of Professional Organizers (NAPO), NAPO Golden Circle, NAPO Education Committee, the Institute for Challenging Disorganization (ICD) and Faithful Organizers. She also serves as the Leader of the NAPO Student Organizing Special Interest Group and the NAPO Richmond Chapter Secretary. She is proud to be counted as one of the creators of the NAPO in the Schools Elementary Program.
Format of course: Webinar
Location: Via telephone (audio) and internet (visual)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $135 members/$235 nonmembers
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Scheduled Dates & Times

April 8 & 15, 2016                  Register Now 

12 PM - 2 PM EST

September 9 & 16, 2016       Register Now 

12 PM - 2 PM EST

 

PO-304 ABC's of Student Organizing

Title: ABC's of Student Organizing
Course#: PO-304W
Course Description: Student organizing can be an additional niche for residential organizers. This six-hour course will help organizing professionals develop a student organizing business by highlighting business structure, additional insights for working with students, as well as strategies that will be important to share with this client population.
Learning Objectives: Upon completion of this course, attendees should be able to:

  • Understand why students today need help with organization
  • Be introduced to a child's development stages through adolescence
  • Learn how to structure your business to work with students
  • Understand the unique aspects of working with students
  • Discover the specific knowledge, skills and abilities a student organizer must possess to be successful
  • Gain knowledge of resources and collaboration partners
  • Learn about the areas of a student assessment
  • Examine space, paper and time management strategies for students

Prerequisites: None
Instructor: The course was developed and is being taught by Kathy Jenkins, CPO®. She is the Founder of Come To Order® and The Organizing Tutor™. As a Certified Professional Organizer®, Certified Family Manager® Coach and Love & Logic® Parenting Facilitator/Coach, Kathy happily spends her days helping busy families simplify and come to order in every aspect of their lives, not just with their stuff! She has a particular affinity for paper.
Kathy is a member of the National Association of Professional Organizers (NAPO), NAPO Golden Circle, NAPO Education Committee, the Institute for Challenging Disorganization (ICD) and Faithful Organizers. She also serves as the Leader of the NAPO Student Organizing Special Interest Group and the NAPO Richmond Chapter Secretary. She is proud to be counted as one of the creators of the NAPO in the Schools Elementary Program.
Format of course: Webinar
Location: Via telephone (audio) and internet (visual)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $270 for members/$370 for non-members
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.

Scheduled Dates & Times

May 3 & 5, 2016                  Register Now 

12 PM - 3 PM EST



400 Level Courses

PO-402 Safety in the Organizing Environment

Title: Safety in the Organizing Environment 
Course #: PO-402W
Did you know there is a pest currently making a comeback and not even the finest hotels are immune? Do you know what to look for in used furniture, even expensive antiques?
Suppose… 
… a client misuses a toxic chemical while you're there. 
… you encounter rodent droppings in a client's basement. 
… a client screams at you and throws something in your direction. 
… you sprain your ankle while on a job. 
… a fight breaks out in a client's office. 
… you sees marks on a client's child and suspect abuse.
Would you know what to do? Could you keep yourself safe while responding appropriately?
There are thousands of other potentially dangerous situations that you or your staff might encounter as professional organizers in the field. Have you thought of them all? Are you ready?
Course Description: This course raises awareness of the many safety issues a professional organizer might encounter on the job and provides specific options for avoiding, eliminating, or mitigating these risks. Both personal and environmental safety are addressed, including client criminal activity, domestic violence, and personal assault; respiratory, contact, and ingestion dangers; risks associated with insects and animals; and emergencies and injuries related to lifting, exertion, individual limits, and temperature extremes. Enlightening and sometimes startling, this three-hour course prepares professional organizers to protect themselves, their staff members, and their clients.
Learning Objectives: Upon completion of this course, attendees will be able to:

 

  • Define personal and environmental safety on the job as a professional organizer.
  • Anticipate and avoid or mitigate potential safety risks.
  • Recognize subtle dangers that would escape the notice of the average person.
  • List health and safety tools of the trade and assemble a safety kit.
  • Help clients to identify and correct dangers in their homes and offices.
  • Plan safe and appropriate responses to a variety of dangers and emergencies.
  • Recommend environmentally responsible disposal options for hazardous materials.
  • Identify options for further preparedness training and research. 

Prerequisites: None
Instructor: Debbie Stanley, LPC, NCC, CPO-CD® is a licensed mental health counselor, industrial psychologist, and veteran author, instructor, and speaker in the world of professional organizing. She specializes in helping clients with chronic disorganization and hoarding and provides case consultation for peers. Debbie holds a B.F.A. in journalism, M.A. in industrial/organizational psychology, and M.S. in mental health counseling. She also holds the National Certified Counselor credential from the National Board for Certified Counselors and the Certified Professional Organizer in Chronic Disorganization (CPO-CD®) credential from the Institute for Challenging Disorganization (ICD), formerly the National Study Group on Chronic Disorganization (NSGCD). Debbie is a member of NAPO's Golden Circle, leader of the Authorship and Publishing Special Interest Group, past president of NAPO-Southeast Michigan, and recipient of a 2009 NAPO Shining Star Award and 2010 NAPO Founders' Award. Debbie is also the author of books including Organize Your Personal Finances in No Time, Organize Your Home in No Time, Newbie Pitfalls: 50 Obstacles on the Road to Success as a Professional Organizer and How to Avoid Them!, Ethical Pitfalls for Professional Organizers, and Let Me Show You the Basement: A Guide to Staying Safe in Clients' Homes.
Format of course: Webinar
Location: Via telephone (audio) and internet (visual) (*Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls.)
Class size: Class is limited to a minimum of 15 and a maximum of 50 participants. If the minimum requirement is not met, course registrants will be transferred to the next offering of this class, free of charge.
Cost: $135 for members/$235 for non-members
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
Disclaimer: This teleclass may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the teleclass, you irrevocably grant NAPO all rights in any contribution you make to the recording.

Scheduled Dates & Times

February 9, 2016                  Register Now 

10 AM - 1 PM EST

 

PO-405 Preparing for the BCPO® Exam

Title: Preparing for the BCPO® Certified Professional Organizer® Exam
Course #: PO-405W

Course Description: You're an organizing professional ready to take the Certified Professional Organizer® Exam and you can answer any question they throw at you, right? Are you sure? Prepare for the BCPO® test with your peers in a guided class. You'll be armed with the right information to handle any question you encounter.
This 4-hour study prep course prepares you for questions on all the subjects in the BCPO® outline. It provides specific strategies for test-taking, terms you need to know, and organizing concepts. It even has 25 mock exam questions to help you become familiar with the style of questions included in the certification exam.
This course presents content for all levels of organizing professionals preparing to take the exam, soon or down the road. Attendees will participate in discussions and provide one short book summary.
Each student also receives a copy of the e-book, Guide for Preparing for the BCPO® Certified Professional Organizer® Exam and a Worksheet.
Please Note: It is highly recommended that you visit the BCPO® website to download the list of Suggested Reference Sources. Please choose a book to read from this list and be prepared to discuss it at the second class.
Prerequisites: None although taking PO-103W: Ethics for Professional Organizers and Productivity Specialists is highly recommended before taking the BCPO® exam. There is no cost to NAPO members for the ethics webinar.
Instructor: This course is presented by Leslie Walden, CPO®. She and a colleague teamed up to create a group study course for their own chapter while preparing for the inaugural exam in 2007. The sessions got such rave reviews, they recreated the content and process for this NAPO course.
Leslie Walden Leslie Walden, CPO®, founded It's Time to Get Organized, LLC in Atlanta, Georgia ten years ago. She is a Golden Circle Member and mentors new and established organizers. Leslie is active in her chapter and has served as NAPO-Georgia Chapter's President, Vice President, and Past President. Currently she leads Roundtable, a discussion group for chapter members. She has also chaired NAPO-Georgia Chapter's GO Month and Disaster Month Events. She has an MBA in marketing and a Masters in Education.
Format of Course: Webinar
Location:Via telephone (audio) and internet (visual) (Please note: The dial-in number for this course is not a toll-free number. Registrants are advised to utilize a long-distance service that provides cost-effective rates for extended-length calls.)
Cost: $120 members/$220 non-members.
Confirmation and Course Materials: Confirmation of registration & course materials will be emailed to you at least three days prior to the course start date. If you do not receive this email, it is your responsibility to contact NAPO (via phone: 856.380.6828 or email: napo@napo.net) at least 24 hours prior to the course start date.
Cancellation and Transfer Policy: ALL CANCELLATIONS AND TRANSFER REQUESTS MUST BE MADE IN WRITING. A $10 processing fee will be charged for all cancellations or transfers. No refunds will be made on cancellations received less than one week before the course. No transfer requests will be honored once course information is received. Transfers will be accommodated based on course availability.
*Please Note: The registration rate includes both sessions.
Disclaimer: This class may be recorded and may be offered for sale at NAPO's sole discretion. By signing up for the class, you irrevocably grant NAPO all rights in any contribution you make to the recording.
Scheduled Dates & Times

March 16 & 23, 2016            Register Now 

1 PM - 3 PM EST

July 13 & 20, 2016                  Register Now 

1 PM - 3 PM EST

November 2 & 9, 2016      Register Now 

1 PM - 3 PM EST

 

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